تصمیمگیری عقلایی در مدیریت بخش عمومی: موردکاوی و تحلیل چگونگی کاربرد مدل های کمّی پژوهش عملیاتی در اداره عمومی کشورهای جهان | ||
چشمانداز مدیریت صنعتی | ||
مقاله 1، دوره 6، شماره 1 - شماره پیاپی 21، خرداد 1395، صفحه 9-30 اصل مقاله (426.04 K) | ||
نوع مقاله: مقاله پژوهشی | ||
نویسندگان | ||
علی رضائیان1؛ علی عبدالهی نیسیانی* 2 | ||
1استاد، دانشگاه شهید بهشتی. | ||
2دکتری، پژوهشگاه حوزه و دانشگاه. | ||
چکیده | ||
«تصمیمگیری عقلایی» رویکردی مدیریتی است که بر تصمیمگیری بر اساس فرآیندها و دقتهای علمی بهوسیله مدلهای قطعی و کمّی تأکید میکند؛ اما در میان صاحبنظران بر سر بهکارگیری مدلها و فنون پژوهش عملیاتی در بخش عمومی اختلافنظر وجود دارد؛ زیرا با وجود آنکه مخالفینی جدی در بهکارگیری و کاربرد این روشها در بخش عمومی وجود دارند، روشها و مدلهای پژوهش عملیاتی روزبهروز درحالتوسعه و بهبود هستند و در عمل در بخش عمومی مورد بهرهبرداری قرار میگیرند. در پاسخ به سؤال بالا، این پژوهش به موردکاوی و تحلیل 29 مورد از کاربرد فنون پژوهش عملیاتی در کشورهای مختلف و در زمانهای متفاوت میپردازد. درنتیجه این بررسیها مشخص میشود که اختلافنظر در تأیید یا ردّ کاربرد فنون پژوهش عملیاتی ناظر به دو مقوله مجزای کارآمدی و اثربخشی آنها است؛ بدینصورت که مدلهای پژوهش عملیاتی عمدتاً کارایی خود را در مدیریت بهینه فناوریهایی که خدمات عمومی ارائه میدهند، اثبات میکنند؛ ولی در مورد اثربخشی این فنون با توجه به ابعاد روانشناختی و جامعهشناختی شواهد معناداری وجود ندارد. | ||
کلیدواژهها | ||
مدل های پژوهش عملیاتی؛ تصمیم گیری؛ اداره عمومی؛ مدیریت دولتی؛ مدیریت بخش عمومی؛ موردکاوی | ||
عنوان مقاله [English] | ||
Rational Decision-Making in Public Sector: How Different Countries Use Operations Research Models in Their Public Administrations | ||
نویسندگان [English] | ||
Ali Rezaeian1؛ Ali Abdollahi Neisiani2 | ||
1Professor, Shahid Beheshti University. | ||
2Ph.D, Research Institute of Hawzah and University. | ||
چکیده [English] | ||
"Rational Decision-Making" is a management topic that argues about decision-making in determined and scientific process especially by "Operation Research". However, using operation research models in public sector has its typical Proponent and an opponent. Moreover, Iran is one the most five countries that has conducted scientific studies about operation research. The study had analyzed twenty-nine case studies reporting different operation research techniques in different governments. The result claims that operation research models have two aspects of managerial effects: Efficiency and Effectiveness. They are efficient in managing public technologies and tools (like distributions technologies etc.) but their effectiveness on public administration is dubious. Studying these kinds of case studies is appealing and practical for researchers to have a sounder view of the role that operation researches play in public issues. | ||
کلیدواژهها [English] | ||
Operations Research Models, Decision Making, Public Administration, Public Sector Management, Case Study | ||
مراجع | ||
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Decentralizing Ethanol Distribution in Southeastern Brazil. | ||
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