سامانه مدیریت نشریات علمی دانشگاه شهید بهشتی

گل پرور, محسن, خلج, فرزانه, تاجیک, افسانه, طالب, محسن. (1395). نقش واسطه‌ای استرس شغلی و فرسودگی هیجانی در رابطه رفتارهای مدنی اجباری با رضایت شغلی. , 8(26), 29-49.
محسن گل پرور; فرزانه خلج; افسانه تاجیک; محسن طالب. "نقش واسطه‌ای استرس شغلی و فرسودگی هیجانی در رابطه رفتارهای مدنی اجباری با رضایت شغلی". , 8, 26, 1395, 29-49.
گل پرور, محسن, خلج, فرزانه, تاجیک, افسانه, طالب, محسن. (1395). 'نقش واسطه‌ای استرس شغلی و فرسودگی هیجانی در رابطه رفتارهای مدنی اجباری با رضایت شغلی', , 8(26), pp. 29-49.
گل پرور, محسن, خلج, فرزانه, تاجیک, افسانه, طالب, محسن. نقش واسطه‌ای استرس شغلی و فرسودگی هیجانی در رابطه رفتارهای مدنی اجباری با رضایت شغلی. , 1395; 8(26): 29-49.

نقش واسطه‌ای استرس شغلی و فرسودگی هیجانی در رابطه رفتارهای مدنی اجباری با رضایت شغلی

مشاوره شغلی و سازمانی
مقاله 2، دوره 8، شماره 26، فروردین 1395، صفحه 29-49    اصل مقاله (289.81 K)
نوع مقاله: علمی - پژوهشی
نویسندگان
محسن گل پرور* 1؛ فرزانه خلج1؛ افسانه تاجیک2؛ محسن طالب1
1دانشگاه آزاد اسلامی خوراسگان
2دانشگاه آزاد اسلامی واحد تهران شمال
چکیده
هدف پژوهش حاضر بررسی نقش واسطه­ای استرس شغلی و فرسودگی هیجانی در رابطه رفتارهای مدنی اجباری با رضایت شغلی اجرا شد. روش پژوهش همبستگی و جامعه آماری پژوهش، کارکنان یک سازمان دولتی در شهر زنجان بودند که از بین آن­ها 212 نفر به شیوه‌ی نمونه­گیری سهل­الوصول انتخاب شدند. ابزارها شامل پرسش­نامه رفتارهای مدنی اجباری (وی­گودا­گودت، 2007)، پرسش­نامه استرس شغلی (گل­پرور و همکاران، 2012)، پرسش­نامه فرسودگی هیجانی (مولکی و همکاران، 2006) و پرسش­نامه رضایت شغلی (مک­دونالد و مک­این­تایر، 1997) ­بودند. داده‌ها با استفاده از الگو­سازی معادله ساختاری (SEM) تحلیل شد. نتایج نشان داد که بین رفتارهای مدنی اجباری با استرس شغلی و فرسودگی هیجانی رابطه مثبت و معنادار و در مقابل بین رفتارهای مدنی اجباری با رضایت شغلی رابطه منفی و معناداری وجود دارد. نتایج حاصل از الگو­سازی معادله ساختاری (SEM) نیز نشان داد که استرس شغلی متغیر واسطه­ای کامل در رابطه رفتارهای مدنی اجباری با فرسودگی هیجانی و رضایت شغلی­ و استرس شغلی و فرسودگی هیجانی به­طور هم­زمان  متغیر واسطه­ای پاره­ای برای رابطه رفتار مدنی اجباری با رضایت شغلی هستند.
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